Medical coordination
Appointments, admissions and doctor communication.
Patient journey
A clear path from diagnosis to recovery
Medical travel can feel overwhelming. Here is exactly what happens at every step, and how we support you and your family along the way.
Six simple steps
How your journey works
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Step 1
Free screening & consultation
Visit the TCW Child & Fly Clinic in Phnom Penh, or send us your reports online. We listen, understand your needs and explain your options.
- Consultation in Khmer or English
- Lab tests at our clinic if needed
- Collection of existing reports & scans
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Step 2
Specialist review in India
With your permission, we share your reports securely with specialists at partner hospitals in India for their medical opinion.
- Opinions from more than one hospital
- Video consultation with your doctor if needed
- Second opinions welcome
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Step 3
Treatment plan & estimate
You receive a clear treatment plan with the recommended procedure, how long you will stay and an indicative cost, so you can compare and decide.
- Written hospital estimates
- Help planning your budget
- No obligation to proceed
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Step 4
Visa, flights & stay
Once you decide, we handle the logistics for you and up to two family members.
- Hospital invitation letter
- e-Medical & attendant visa support
- Flights, accommodation & travel tips
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Step 5
Arrival & treatment
We meet you at the airport and stay by your side through admission, treatment and discharge.
- Airport pickup & local transport
- Interpreter at doctor visits
- Daily check-ins with your family
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Step 6
Recovery & follow-up
Your care continues after you fly home, with remote follow-ups and support at our Phnom Penh clinic.
- Discharge summary & medicine plan
- Video follow-ups with your doctor
- Tests & check-ups in Phnom Penh
What we take care of
Support that goes beyond the hospital
Everything you and your family need for a comfortable, stress-free stay in India.
Visa assistance
Invitation letters and e-Medical visa guidance.
Flight planning
Convenient routes from Phnom Penh to India.
Airport pickup
Someone waiting for you when you land.
Accommodation
Stays near the hospital to suit your budget.
Interpreter support
Clear communication in Khmer and English.
Remote follow-up
Video consultations after you return home.
Family updates
We keep your loved ones informed.
Get ready
Your travel checklist
Keep these documents ready. Our coordinator will confirm exactly what your hospital and visa need.
Medical documents
- Latest medical reports and doctor's notes
- Scans (X-ray, CT, MRI, PET) on CD or digital files
- Recent blood test results
- List of current medicines and allergies
- Previous surgery or discharge summaries
Travel documents
- Passport valid for at least 6 months
- Recent passport-size photographs
- Hospital invitation letter (we arrange this)
- Passport copies for family attendants
- Travel insurance (recommended)
FAQ
Travel & treatment questions
Visa rules and hospital rules can change. Our team will confirm the latest requirements for your case.
Cambodian citizens can apply online for an Indian e-Medical visa. Up to two family members can apply for e-Medical Attendant visas. You need an invitation letter from your hospital in India, and we arrange it for you.
It depends on your treatment. A health check-up may take 1–2 days, a joint replacement about 2–3 weeks, and a transplant 4–8 weeks. Your treatment plan shows how long you should expect to stay.
You pay the hospital directly for your treatment, based on its written estimate. We explain the payment options available, such as international card and bank transfer, and help you plan for your stay.
Yes. We only share your reports with the doctors and hospitals reviewing your case, and only with your permission.
Your Indian doctors can follow up with you by video call. Our clinic in Phnom Penh can do tests, dressings and check-ups, and support you with medicines under their guidance.
Ready to take the first step?
Book a free screening at our Phnom Penh clinic or send us your reports. We will guide you from there.